U.S. bank disclose security lapse after sharing customer data with AI app - BERITAJA

In Brief

Community Bank, which operates successful Pennsylvania, Ohio, and West Virginia, disclosed a cybersecurity incident that exposed customers’ names, dates of birth, and Social Security numbers.

In an 8-K filing dated May 7 pinch the U.S. Securities and Exchange Commission, the slope said it detected an vulnerability of customers’ individual information owed to the usage of “an unauthorized artificial intelligence-based package application.”

The slope said it disclosed the incident “due to the measurement and delicate quality of the non-public accusation astatine issue.”

It’s unclear precisely what happened, but based connected the connection successful the filing, it appears personification moving for Community Bank whitethorn person uploaded customer information to an online AI chatbot, perchance exposing that accusation to the chatbot maker. 

While Community Bank did not disclose really galore customers were affected by the incident, nor what AI exertion was involved, the institution said it is “evaluating the customer information that was affected” and is sending notifications successful accordance pinch applicable laws. 

Community Bank’s main executive John Montgomery did not instantly respond to TechCrunch’s petition for comment.

The Register first reported the information lapse.

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