StubHub World Cup ticket complaints now under investigation in B.C. - BERITAJA

Consumer Protection BC has opened an investigation into complaints from group who purchased FIFA World Cup tickets from StubHub and did not person them.

B.C.’s Attorney General, Niki Sharma, issued a connection connected Friday saying these reports are profoundly concerning.

“Major events for illustration the FIFA World Cup 2026 should beryllium an breathtaking acquisition and group should not person to interest about whether the tickets they purchased connected StubHub will beryllium honoured,” she said.

Consumer Protection BC administers the province’s Ticket Sales Act, which sets retired rules about transparency and accountability successful summons income and erstwhile personification whitethorn beryllium entitled to a refund.

“People should consciousness assured erstwhile buying arena tickets,” Sharma said.

“B.C.’s Ticket Sales Act is helping protect consumers, and Consumer Protection BC has taken enforcement action successful the past, including reaching an statement pinch StubHub to supply refunds to customers who did not person clear and meticulous accusation about their tickets for the December 2024 Taylor Swift concerts successful Vancouver.

StubHub has publically committed to honouring its refund guarantees to fans.

Consumer Protection BC has immoderate information connected its website for fans who bought tickets for the World Cup.