Sex Toys Maker Tenga Says Hacker Stole Customer Information - Beritaja

Albert Michael By: Albert Michael - Saturday, 14 February 2026 03:19:05

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12:19 PM PST · February 13, 2026

Sex artifact shaper Tenga notified customers of a information breach connected Friday, according to an email obtained by TechCrunch.

In the message, the Japanese institution said that “an unauthorized statement gained entree to the master email relationship of 1 of our employees,” which gave the hacker entree to the contents of the employee’s inbox. This entree perchance allowed the hacker to spot and bargain customer names, email addresses, and humanities email correspondence, “which whitethorn see bid specifications aliases customer work inquiries.”

The hacker besides sent spam emails to the hacked employee’s contacts, including customers, according to the email sent to customers.

Tenga did not respond to a petition for remark and to supply much information, specified arsenic the full number of customers affected. The institution says connected its website that it has shipped complete 162 cardinal products worldwide.

Order specifications and customer work inquiries are apt to see friendly accusation that galore customers about apt wouldn’t want to disclose, fixed the quality of the products successful question.

The institution recommended customers to alteration their passwords, moreover though it did not opportunity that customers’ passwords were compromised, and to beryllium vigilant of suspicious emails, particularly coming from a circumstantial employee, who appears to beryllium the 1 whose relationship was breached. 

Tenga said it took respective measures aft the breach, including resetting the hacked employee’s credentials and enabling “across our systems,” a basal information characteristic called multi-factor authentication, which prevents entree to accounts pinch stolen passwords. The institution did not respond erstwhile it was asked if location was nary multi-factor connected the email relationship anterior to this breach. 

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Tenga was founded successful 2005 successful Japan, and is headquartered successful Tokyo. Tenga sells a assortment of activity toys, mostly for men. It’s unclear if the breach affected customers extracurricular of the United States, fixed that the email came explicitly from Tenga Store USA.

Tenga is the latest successful a agelong database of activity artifact makers, such arsenic Lovesense past year, and big websites, specified arsenic Pornhub past twelvemonth and SexPanther successful 2020, that person been hacked.

Lorenzo Franceschi-Bicchierai is simply a Senior Writer astatine TechCrunch, wherever he covers hacking, cybersecurity, surveillance, and privacy.

You could interaction aliases verify outreach from Lorenzo by emailing lorenzo@beritaja.com, via encrypted connection astatine +1 917 257 1382 connected Signal, and @lorenzofb connected Keybase/Telegram.


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