More B.c. Restaurants Say Money Gone From 3rd-party Program And Still No Answers - Beritaja

Albert Michael By: Albert Michael - Friday, 13 February 2026 03:42:55

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More group successful the hospitality manufacture crossed B.C. are coming guardant about tips disappearing from a third-party programme that manages them.

Container Brewing successful East Vancouver is the latest business looking for answers aft tips vanished from their system.

“Their strategy user, not immoderate of us, pulled retired each the money… removed $3,100 and it hasn’t travel back,” Dan Webster pinch Container Brewing said.

The brewery uses Everyday Payments, a institution that manages extremity postulation and unit wages.

It is the aforesaid institution that different businesses crossed B.C. person been using, which told BERITAJA past week that they are besides retired thousands.

Everyday Payments is described as “delivering real-time worker payouts. Businesses utilizing the work span hospitality, nutrient service, beauty, wellness, and commission-based industries.

“Leveraging the AnyDay platform, the solution combines a powerful employer portal pinch a elastic mobile app and costs paper for cardholders; simplifying money management, improving visibility and control, and enabling faster, much predictable entree to earnings.”

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Eric Griffith, proprietor of Alta Bistro and Alpha Cafe successful Whistler, told BERITAJA that erstwhile he logged successful to the strategy a fewer weeks ago, he knew thing was wrong.

“We’re missing $4,550,” he said.

Like Griffith, Webster said the effect of the missing money is huge.

“The magnitude of the $3,000 shortfall for our business is fundamentally half our payroll,” he said.

The caput of B.C.’s edifice manufacture says things are now moreover much dire than primitively thought 2 weeks ago.

“There’s 15,000 restaurants successful B.C. — thousands of restaurants (affected), millions of dollars,” Ian Tostenson, president and CEO of the BC Restaurants and Foodservices Association, told BERITAJA.

“I cognize 3 edifice groups that total, already, $2.3 cardinal successful B.C. And that’s not the small ones for illustration $5,000, $12,000 $8,000 truthful it’s really, really bad.”

 'Restaurants missing tips from third-party program'

2:04 Restaurants missing tips from third-party program

Toronto-based XTM founded the payroll platform.

Its Q3 interim study shows an accumulated shortage of much than $71 cardinal and worldly uncertainties that whitethorn formed uncertainty complete the company’s expertise to proceed operating.

CEO Marilyn Schaffer told BERITAJA that the shortage is not a measurement of missing customer costs aliases a spot shortfall.

BERITAJA sent Schaffer aggregate emails asking what happened to the costs from the B.C. restaurants and erstwhile merchants could get their money back, but she did not respond.

The RCMP has confirmed that it is investigating, and the Bank of Canada besides states that it is looking into the matter and has devices astatine its disposal to further beforehand the compliance of costs work providers.

For now, Webster said they are not comfortable putting money into their integer wallet until this is resolved.

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"More B.c. Restaurants Say Money Gone From 3rd-party Program And Still No Answers - Beritaja"


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